COVID-19 Update: Our Online store and Customer Care

With COVID-19 we are facing unprecedented and challenging events.

I would like to assure you that the entire team at Fashion Workroom is taking all necessary measures to protect customers through this difficult period.

Health & Safety

We are monitoring the situation on a daily basis and have been closely following advice from the Australian Government Chief Medical Officer to keep customers and our workplace safe.

We have implemented preventative hygiene measures right across our business since the news broke about the virus.

Processing Orders

Due to high demand we are experiencing some delays in processing orders. You may experience a delay in receiving your email shipment notification. We apologise for any inconvenience this may cause.

Deliveries – No Signed Deliveries until further Notice

Update:

All deliveries experiencing extended delays particularly to country postcodes in each state. 

We are still open and shipping throughout Australia via Australia Post and Couriers Please. Please note that all shipping times are fluctuating and there will be  delays. Please contact us us if you need to be updated regarding your order.

To reduce the person to person contact Australia Post and Couriers Please have introduced contactless deliveries.

Signed deliveries are currently not available until further notice.

More detailed information on shipping..

https://auspost.com.au/about-us/news-media/important-updates/coronavirus

https://www.couriersplease.com.au/About/Latest-News

Product Availability

Our team and suppliers are working hard to make sure we have our full range of products available. Due to some supply issues, there may be some items that will be temporarily out of stock.

Please be assured that we are regularly receiving stock and will re-stock as soon as product is available.

Online Shop

At this stage our online store remains open, but we’ll be guided by any Federal or State Government guidance as the situation continues to develop.

The Fashion Workroom Team is committed to ensuring customers have the products and services you need.

At the same time, we will continue to monitor the situation closely and respond quickly to advice from Government health authorities.

Our thoughts are with everyone at this very difficult time,  stay strong, healthy and most of all happy, the best medicine of all…..we will get through this!

❤️ Fashion Workroom