Ordering
We will do our very best to process your order as soon as possible.
- If you have a course starting please alert us.
- If you are able to pick up from our studio this is best option if you have an urgent order.
- Paper rolls need to be shipped via Courier
Back order Items
If there are any items not in stock you will be notified as to whether you would like to back order the item or receive a refund.
Shipping Address
To reduce the chance of a delayed delivery please note the following..
- Please make sure you your address is accessible for a “Authority to Leave” shipping.
- We cannot control what happens to a parcel once it leaves our studio, if your property is difficult to access then setting up a parcel collect with Aus Post or choosing a more secure shipping address .
- Couriers & Australia post will not enter a property where a dog is not in a secure enclosure
Deliveries
Our Delivery options throughout Australia are via Australia Post, Star Track, Couriers Please, Aramex, TNT and Priority Shipping(Toll).
All all order are unique and the shipping method depends on location and volume of package.
Please note the following….
- Delays..Delays are ongoing throughout Australia due the Black Friday Sales, Christmas rush, public Holidays, flooding, fires etc, we will contact you if there are any significant delays effecting your delivery.
- Express Post..Australia Post are offering Express post however there is still no guaranteed overnight delivery.
If you would like this service… Please contact us for a quote to you postcode - Priority Courier Shipping (TOLL)… We now offering Priority Courier Shipping which is a guaranteed overnight delivery to most post codes throughout Australia….Please contact us for a quote to your postcode
- Pick up… is available from Garigal | Level 1 51/23 Narabang Way Belrose NSW 2085.
- Please arrange a pickup day/time once you have received confirmation that your order is ready.
Product Availability
Our team and suppliers are working hard to make sure we have our full range of products available.
Please be assured that we are regularly receiving stock and will re-stock as soon as products are available.
Customer Feedback
A huge thank you to our customers that have taken the time to give us valued constructive feedback throughout the year and also given a ‘pat on the back’ which is always heart warming.
We have taken all of your comments on board and see it as an opportunity to improve the services we offer which is very important to us.
Our motto @ Fashion Workroom is “Everyone makes mistakes.. it is how you fix them that matters”
Any issue with your order we will always fix it!
Happy 2026 everyone..Hope it’s a good one!
Virginia@ Fashion Workroom ❤️
